Chair delivery inspection: A homeowner's guide to spotting damage (checklist)

Chair delivery inspection: A homeowner's guide to spotting damage (checklist)

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Frequently Asked Questions

Inspect the chair thoroughly for any visible damage, such as scratches, dents, or tears in the fabric.
Check the frame, legs, upholstery, stitching, and any moving parts for defects or damage.
Take clear photos or videos of the damage as evidence, and note the date and time of delivery.
Contact the furniture retailer or delivery company immediately to report the damage and discuss options for repair or replacement.
Provide your order number, a description of the damage, and the photos or videos you took as evidence.
You may be able to request a repair, replacement, or refund, depending on the retailers policy and the extent of the damage.
Report any damage as soon as possible, ideally within 24-48 hours of delivery, to ensure your claim is valid.